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The Executive Diplomat
Protocol & Diplomacy for Today's Global Leader .................................................................................



December 2012
In This Issue
Protocol in the News
The Holiday Party
Best Practice: Honoring Traditions
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National Days 
 
December 1 - Central African Republic, Romania 
 
December 2 - Laos, United Arab Emirates
 
December 5 - Thailand
 
December 6 - Finland
 
December 11- Burkina Faso
 
December 12 - Kenya
 
December 16 - Bahrain, Bangladesh, Kazakhstan 
 
December 17 - Bhutan
 
December 18 - Niger, Qatar
 
December 23 - Japan 





























































































































































Book Corner 

Holiday Handbook
By: Carol Barkin and Elizabeth James







                                                                                                                                                          












                             

 

It's that time of year when many people are busy sending holiday cards and buying gifts for friends, family and clients. When choosing a card or a gift, there are so many things to consider: size, personal preference, symbolism, cost. When you do business globally, you add a whole new level of complexity to the decision-making process: cross-cultural sensitivities.  Are there colors that are taboo?  Are the same holidays celebrated?  If not, how can I show respect and tolerance for the traditions of others while still honoring my own?

 

I recently attended the opening of an aboriginal art exhibit at Booker-Lowe Gallery in Houston, Texas.  While there, I was chatting with Robbi Neal, Director of the Lockhart River Art Centre, and was reminded of this.  We were discussing cultural differences between Australia and the U.S. when I asked what the biggest difference was since her last visit in 2006.  Her answer surprised me: "You've lost Christmas."  She noted that although she is an atheist, she respected the right of others to celebrate their holidays and wanted her son to learn about others' traditions. She'd noticed that no one said, "Merry Christmas"  anymore for fear of offending, and this disturbed her.  

 

Yes, those of us who do business globally must be sensitive to not offend, but that doesn't require us to turn away from our own traditions.  It just requires that we apply a little common sense. See this month's "Best Practice" for an example of how to do this diplomatically. During this month when so many people are celebrating various holidays I wish you peace, goodness and happiness.

 

Happy Hanukkah and Merry Christmas!

 

Sonia Garza-Monarchi    

Garza Protocol Associates, LLC 

                                                                 


  

             

  

The Holiday Party       

  

The holiday business party is back!  We heard in the news this week that 83% of businesses are planning a holiday celebration for their employees this year.  So in addition to celebrating with friends and neighbors, you're also likely to share some good times with colleagues and clients.

 

However, the prospect of a holiday party, or a round of them, makes some of us nervous and raises questions for many of us. This time of year, I seem to get more questions about social etiquette, so I'm sharing my top ten tips for guests at holiday parties.  For more tips, watch Tom Hanks in Big when he goes to the company party.

  

1.   R.S.V.P.: please, please respond to all invitations promptly.  The failure of guests to accept or decline in a timely way remains a top complaint of anyone who has ever tried to plan any sort of event.  Don't make your host guess at your attendance plans.  Remember, also, that the invitation is for the person or persons indicated on the envelope or invitation. Bringing unexpected guests is impolite. 

  

2.  Dress appropriately: read the invitation for guidance on proper attire.  If you're still not sure what to wear, perhaps you can ask someone who has attended the event in the past what would be appropriate. Remember, for a business function, particularly one with an international guest list, it is best to be conservative.  You want people to remember you, not your clothing.  The holiday season is a good time to add some sparkles, but if you're wondering if that dress is too bare, too flashy, or too snug for this particular party, it probably is. 

 

3.  Bring a gift for the host: if the party is in someone's home, it is polite to take a small gift.  If you know the host well, you can customize the gift to his or her interests.  If not, some general gift ideas include: an ornament (if your host celebrates Christmas), gourmet cookies or chocolates, a candle, a bottle of wine or olive oil, designer soaps, or a homemade treat.   Unless it's  a potluck event, don't bring food or wine with the expectation that it should be shared at the party, and make it clear to the host that they should enjoy it later.  

 

4.  Mix and mingle: the point of a party is to enjoy the company of others, after all.  This is the time to come out of your shell, greet those you know, and make an effort to meet those you don't.   Do not feel obligated to stay with the same cluster of friends or co-workers all night.  It is perfectly permissible, and often a good idea, to say "I've so enjoyed talking with you," and then excuse yourself to say hello to someone else.  

 

5.  Be inclusive:  Some people need a little help mixing and mingling.  Invite the person who doesn't seem to know anyone into your group.  Introduce your newest colleagues to the people you know.  Take a few minutes to chat with a spouse who is left out of all the office talk. Everyone has an interesting story to tell; see if you can't discover a new one.  

 

6.  Be prepared with appropriate small talk:  Before the party, think of a few topics of  general interest, in case you come to a conversational dead end.  Stumped? Try these ideas: an interesting news story; a good book, movie or art exhibition you've seen recently; the fortunes of local sports teams, if you follow them; travel or holiday plans; trends, announcements, and developments in your field. As a last resort, you can always ask how your conversation partner knows the host or is connected to the party.  

 

7.  Be kind and sincere: This is the time of year when it's especially appropriate to heap praise on those who deserve it, and to express your gratitude for friendship, good deeds, and kindnesses you've received.  Take a moment, also, to thank the support staff who have done the hard work on the party or helped you out throughout the year.  But don't ever fake it.  People can tell when you mean what you say, and when you don't.  

 

8.   Drink in moderation:  Many holiday business parties will include alcohol.  Enjoy it in a spirit of moderation, remembering that the focus is on business.  You never want your consumption or conduct to be remarked on in any way. It is also impolite to comment on what others are drinking or not, or to push an alcoholic drink on anyone.  

 

9.  Have fun:  Your  hosts have planned a party hoping that you would enjoy yourself.  Try to arrive in a festive frame of mind, and to enjoy yourself and spread good cheer.  Find something to appreciate about every event.  And when you are done having fun, thank the host and say your farewells. 

 

10.  Send a thank you note after the party:  Does that sound old-fashioned?  It shouldn't! Yes, people still do this, and you should, too.  There is nothing like a brief note -- on paper, or even by e-mail -- expressing your appreciation to the host.   It will make the recipient's day and will cement your reputation for grace and thoughtfulness.

              

     

 

         

 The Protocol Lady

 

 

 

The Protocol Lady would like to thank her colleague Andrea Holberg who contributed to this article.  Andrea served as deputy director of the Houston International Protocol Alliance.

Best Practice: Honoring Traditions

Many elected officials produce newsletters to keep their constituents informed of community events.  Today these constituencies are becoming more diverse, so officials try to recognize and respect these differences.  I recently saw an excellent example of how this can be done in the newsletter of Council Member Mike Laster of District J.
 
He wrote, "The fact that the residents of District J hail from every corner of the world and worship in many different ways gives us a variety of opportunities to wish our neighbors happy holiday greetings.  With an eye to the coming of Christmas, I look forward to attending the City of Houston's tree lighting ceremony."   Then he added, "As the lunar calendar happens to fall this year there are no Muslim holy days in the month of December this year. " He went on to note that December 8th is a holiday for our Buddhist and Jewish friends and added a brief explanation about these holidays.  He ended with a sentiment I think we can all share, "I hope you join me in taking pleasure in the joys these holidays bring to our friends and neighbors."
 
We can all learn from Council Member Laster and his best practice.  To read his complete message, "The Joy of the Holiday Season..." click here.
 
 
 
  
 
  

Garza Protocol Associates, LLC
helps clients build profitable relationships, coordinates productive international visits, and manages successful events and trade missions, while avoiding costly cross-cultural misunderstandings.