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January 2010

February 2010

Protocol Resources

Quote of the Month

The World Next Door

Diplomat's Dictionary

Network Like a Diplomat

Books

Protocol, Intercultural Communication and Diplomacy for Business

Training

The best way to prepare for success in international situations is to spend time working through actual scenarios you are likely to encounter. Public or custom training courses offered by Garza Protocol Associates are tailored to professionals in specific industries or with specific job responsibilities so you leave these day-long or multi-day programs with knowledge that can be put to work immediately enhancing your global position and reach.


Country Cultural Profiles and Best Business Practices

A better understanding of a country's culture and business practices fosters the goodwill needed to establish positive relationships that can lead to successful business deals. Don't assume your experience working in Mexico will translate to your new contract in Argentina or your Japanese expertise to Korea. These four to eight-hour workshops focus on the specific business protocol practices of a particular country or culture. This session looks at the key elements that most impact business: communication skills, relationship building strategies, greetings, forms of address, rank business cards, entertaining, holidays, and unique customs as they affect executives abroad


Diplomatic Dialogue: Intercultural Communication

It takes special skills to successfully communicate across cultures. Discover different communication styles: direct vs indirect and learn some best practices for verbal and body language.



International Travel for Fun and Profit

Government offices and corporations are sending more executives and officials abroad to promote their products and services. Successful missions and trips require a great deal of coordination and preparation. This workshop will review objectives, discuss managing expectations, how to prepare participants as well as travel logistics.


Hosting International Clients & Visitors

Accomplish the company's objectives through client hospitality. This workshop provides a practical guide to organizing itineraries for international visitors: hotel, restaurant, ground transportation and other vendor selection, visit checklists, welcome amenities and gifts official courtesies and other hospitality tips. GPA will also advise on local government leader participation.


Protocol Strategies for Government: States, Cities and Counties

Innovative strategies for developing strong consular corps and embassy relations, handling dignitary visits and promoting local business interests in the international marketplace as well as professional training for key staff and officials.


Practical Protocol for Events

Order of introductions, invitations, decorations, catering, receiving lines, proper forms of address, second-to-second staging, timelines, seating, security and other unique requirements of events involving dignitaries.


Diversity Training

Smart business practices for communicating with and managing relationships with employees, constituents and customers of diverse backgrounds. Garza Protocol Associates will help your team develop cross-cultural awareness that can help avoid potential cultural minefields and develop successful marketing techniques.


Protocol Service for the Hospitality Industry

Highly useful to hotels and other hospitality/travel sectors with large numbers of international clients. Addresses how


P.O. Box 131684 Houston, Texas 77219-1684    |    Tel: 713.863.8896    |    E-mail Us


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